Client Testimonials

I want to send my deepest gratitude to L&Mfloors, for the magnificent job they did. When I first took a look at the floors before they were done, I did not think they could be refinished the way I like it. This company is highly recommended by me. I will recommend them to my family and friends. Awesome job. Thank you so much, everyday that I walk on them. I feel blessed for such perfection.

– Rosemary P. from Stoneham, MA

I could not be happier with the final product! My hardwoods were BLACK from years of neglect and water damage. Now they shine as if I had new floors installed! L&M was available when I needed the work done. When they arrived for the estimate they were honest and affordable. The work was complete within the quoted time. The whole process could not have gone smoother. Thank you L&M for showing me how beautiful my floors could be! I would not hesitate to recommend you to others.

Britt C. from Billerica, MA

My dad, who owns a professional painting service, knows Mike and had collaborated with him on a few projects in the past. I guess from seeing his handy work, my dad recommended Mike’s company for a hardwood floor refinishing job when I bought my first home. The floors were really dinged up when we moved in since the previous owners had dogs, but Mike was able to sand and polish the floors like new. Also, it was over 2000 sq feet, but Mike and his crew was able to finish it in three days. I am very happy with my floors and the service. Like my dad, I will definitely recommend Mike to my friends and family.

– Carolyn P. from Quincy, MA

As a property manager, I’ve been working with L&M for nearly a decade. The owner, Mike has always been prompt and professional and is a true craftsman in the hardwood flooring industry. Throughout the 10 years of working with him and his company, he has always delivered what I expected. The two times where there were some minor problems, he was prompt in fixing it and making me and my clients happy. Because of that, I know that he is someone I can depend on when I need my floors done right.

– James K. from Boston, MA

My floors came out beautifully. I recommended L&M to all my friends and family and I did not hesitate to write this letter. I’ll definately use your service again.

– Kenvin L. from Wakefield, MA

I needed wood floors installed for my new house. I am a first time home buyer with quite the fixer upper, so you can image my anxiety in dealing with all the contractors and trying to figure out the first thing to do… In working with Mike, he showed me quite a few wood samples which helped give me plenty of ideas. He also helped find the best option for me even with my very limited budget. I ended up going with maple wood with a natural finish and it came out fantastic! I just want to thank L&M Floors, Mike, and his workers for doing such a wonderful job, and being so patient with me.

– Ann W. from Providence, RI

On a personal note, your customer service was exceptional! Of all the companies we talked with about our needs, you were very much in the lead once we can afford to get our floors done. It was because of the time you took answering our questions, your helpful, friendly personality, the one-on-one contact and your knowledge and ability to answer our questions in quick order. Keep up the good work!

– Tracy K. from Lowell, MA

I was referred to L&M Floors by my aunt who had her floors sanded and refinished about 6 months previous. She cited a good price for a great job, but the clincher was when I actually saw her floors. I was definitely not disappointed with my floors. I will call them again for any future projects.

– Adrian D. L. from Acton, MA

I don’t normally write testimonials, but because the whole process with Mike was so painless (especially compared to the horrible painters, plumbing, and window contracters I had to deal with) I just have to tell the world! Mike and his crew was always on time, from the initial estimate, to starting and completing the work. If you’ve ever dealt with contractors, you will realize how much of a miracle it is. He was pretty much the only contractor I could actually rely on. So not only was he punctual and delivered what he promised, the floors came out beautiful for a great price as well! THANK YOU MIKE!

– Jason C. from Cambridge, MA

I want to thank Mike and his workers for my beautiful floors. I had my reservations at first, but after having the owner, Mike visit for an estimate and to discuss my options, I just decided, “what the heck?” and went for it. Everything went smoothly, and as we all know, the floors came out perfect. I can’t thank you enough! Thanks!

-Barbara S. from Danvers, MA

My parents referred me to Mike and L&M Hardwood Floors to get my floors sanded and refinished… They did a great job and even threw in two free coats of polyuerthane… I was told not to enter the room for 3 days so it could dry. In checking the floors near the door, it seemed dry enough, so I had to enter the room and check it out. After leaving the room, much to my horror, were my boot prints! DOH! Upon calling Mike and apologizing profusely, HE was the one who OFFERED ME to fix it!!! I was floored (pun intended)! It was 100% my mistake and I was ready to put in a few hundred dollars to get it fixed, but the guy was great enough to offer the fix for free. Needless to say, I listened to him this time and my floors dried as they should without my bootprints. You can’t beat that kind of service.

-Stevie P. from Andover, MA

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